Pharmacy and HIPAA FAQ

Who is the partnered pharmacy?

Our partnered pharmacy services all 50 states.

The Pharmacy Hub
Miami, FL (888) 958-1382

Does the Dr. Drew store accept HSA or FSA cards?

While The Dr. Drew Store generally accepts HSA (Health Savings Account) cards, it's important to check with your insurance provider before attempting to use your card. Some insurance plans may have specific requirements, such as an itemized cost breakdown for each medication, which we may not be able to provide. We encourage you to verify with your insurance provider regarding their guidelines and coverage for using HSA cards.

Can I share my purchases with family members?

Prescription products are prescribed to the specific individual to whom the medication is intended. The prescribed medications take into account the individual’s medical status based on the clinical intake form, including any noted allergies. All medications have potential for allergic reactions and other adverse effects. Therefore, it is crucial to not allow others to use medications that were not prescribed for them. Any medication should be handled with the same caution as any other prescription medication prescribed by a physician. It is important to adhere to the prescribed usage guidelines and avoid sharing the kit with family members unless explicitly advised to do so by a healthcare professional.

Does the Dr. Drew Store accept insurance?

No, The Dr. Drew Store does not accept any type of health insurance or 3rd party payors like Medicare.

Notice of Your Financial Responsibility. NADD, Inc and their provider network Scriptful (collectively, "Dr. Drew Store Affiliated Physician Practices") do not accept any form of health insurance plan or third-party payment. NADD, Inc. and the Dr. Drew Store Affiliated Physician Practices are not contracted with or in-network with any health insurance plans and are not enrolled with any federal or state health care programs, such as Medicare and Medicaid. Services provided by NADD, Inc and a Dr. Drew Store Affiliated Physician Practice are provided solely on a patient self-pay basis and are billed to you. You are solely responsible for the costs of any services provided to you and payment of all bills issued to you for such services. By receiving services from NADD, Inc. or any Dr. Drew Store Affiliated Practice, you are certifying that you refuse to authorize the submission.

Privacy Policy for Tele-Health and related services

Privacy Policy

The Dr. Drew Store is committed to protecting the privacy and security of your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws and regulations. This Privacy Policy outlines your rights and responsibilities concerning the use and disclosure of your PHI.

Patient Rights:

1. Right to Privacy: You have the right to the privacy of your PHI. We will maintain the confidentiality of your PHI and will not disclose it without your consent, except as permitted or required by law.

2. Access to PHI: You have the right to request access to your PHI held by The Dr. Drew Store. We will provide you with access to your PHI within a reasonable timeframe, as required by law.

3. Right to Request Amendments: You have the right to request amendments to your PHI if you believe it is inaccurate or incomplete. We will review your request and make amendments as necessary within the timeframe required by law.

4. Right to Request Restrictions: You have the right to request restrictions on the use and disclosure of your PHI for treatment, payment, and healthcare operations. We will accommodate reasonable requests for restrictions, except where prohibited by law.

5. Right to Confidential Communications: You have the right to request confidential communications of your PHI. We will accommodate reasonable requests for alternative means of communication to protect your privacy.

6. Right to Receive Notice of Breach: In the event of a breach of your unsecured PHI, you have the right to receive notification as required by law.

7. Right to File a Complaint: You have the right to file a complaint with The Dr. Drew Store or the Secretary of the Department of Health and Human Services if you believe your privacy rights have been violated.

Patient Responsibilities:

1. Provide Accurate Information: You are responsible for providing accurate and complete information to The Dr. Drew Store to ensure the quality and accuracy of your healthcare services.

2. Follow Healthcare Policies: You are responsible for following the policies and procedures of The Dr. Drew Store regarding the use and disclosure of your PHI.

3. Communicate Preferences: You are responsible for communicating your preferences regarding the use and disclosure of your PHI, including any restrictions or limitations you wish to impose.

4. Safeguard PHI: You are responsible for safeguarding your PHI, including any usernames, passwords, or other access credentials provided to you.

5. Report Changes: You are responsible for promptly notifying The Dr. Drew Store of any changes to your contact information or other relevant information that may affect the use and disclosure of your PHI.

6. Respect Privacy of Others: You are responsible for respecting the privacy of other patients and individuals whose PHI may be disclosed to you as part of your healthcare services.

HIPAA Compliance:

The Dr. Drew Store is committed to complying with the requirements of the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws and regulations governing the privacy and security of PHI.

Contact Information:

If you have any questions or concerns about this Privacy Policy or the use and disclosure of your PHI, please contact:

support@drdrew.com

Changes to this Privacy Policy:

The Dr. Drew Store reserves the right to amend or update this Privacy Policy from time to time. Any changes to this Privacy Policy will be posted on our website and will be effective immediately upon posting.

Effective Date:

This Privacy Policy is effective as of 4/1/25 and applies to all PHI collected, used, or disclosed by The Dr. Drew Store on or after that date.